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Mission statement
Embracing a successful future together.
Our Biella 2020 mission statement guides the way we work together with our partners, suppliers, customers and employees on a daily basis.
Customers
We know what matters to customers and consumers.
- We know our customers personally.
- We support and advise our customers.
- We give our customers the resources they need.
- We offer an excellent service. We know how our consumers use our products.
- We continue to offer them new solutions and products.
Culture
We take a solution-based, imaginative, results-driven and human approach. We work profitably and sustainably, and are attractive to both employees and investors.
- We look for solutions, not problems.
- We see problems as an opportunity to find a solution.
- We have the courage to act; perfection is only achieved by taking risks.
- We treat one another with openness, honesty and respect.
- We create an environment that nurtures the strengths of each individual.
Competence
We identify market opportunities and move quickly, expertly and competitively. We produce tailored solutions and quality products for daily work in business, at school and in the home.
- We approach each day with our eyes wide open.
- We conduct professional market observation.
- We compare ourselves with others and pursue continuous improvement.
- We think and act as a business.
- We take responsibility for our solutions and products.